QUESTION: How much would it add to your bottom line if you could reduce turnover by earning and retaining the spirit and loyalty of your Hispanic employees?
For that to happen, they need to be on your payroll.
So how do you attract and retain this valuable segment of the workforce?
The answer is both simple and pragmatic: “RESPECTFUL ACCOMMODATION”
This means acknowledging and accepting the reality that many of today’s Hispanic workforce upon whom you and your company depend on do not now, and probably will never, understand or speak fluent English.
This will be no obstacle if you will WORK WITH THEM IN SPANISH to develop their professional, business and life skills.
Make your company so well-known for developing your Hispanic employees that when the best are looking for work, they will already know your company is the place they want to be.
To earn the loyalty and commitment of your Latino employees, these are the things you need to do:
Educate. Train. Develop. Increase their job skills. Help them to succeed.
Hispanic Human Capital: THE ENGINE OF YOUR FINANCIAL FUTURE
To keep that engine running, be as committed to your Hispanic employees as you want them to be to you.
Acorn Consulting Inc will help you achieve that level of mutual commitment by providing:
· New-Hire Orientations IN SPANISH to quickly get your employees ‘on board’, focused and productive
· Tailored job skills training IN SPANISH to provide consistency so employees do the work ‘your way’
· Company policies and procedures presented, discussed and clarified IN SPANISH
· Managing your Hispanic Workforce IN SPANISH and English. To keep productivity high, ensure English-speaking managers and employees understand and respect the attitudes, expectations and cultural values of your Hispanic workforce
· Conflict resolution IN SPANISH and English to reduce misunderstandings caused by cultural differences. Maintain productivity and avoid potential discrimination lawsuits
· Performance coaching IN SPANISH to clarify expectations between Hispanic employees and others
· Team-building IN SPANISH and English at all sites, levels and shifts within an organization
· Development and succession planning for Hispanics IN SPANISH
· Employee opinion surveys and solutions IN SPANISH and English to identify, understand and resolve issues that drive a wedge among employees and the company, hurting profitability in the process
· Exit interviews IN SPANISH to learn the real reasons why valued employees leave